July 26, 2022 - Automation has partnered with Dragos to improve operational technology
incident response readiness. The incident response retainer program helps industrial organizations prepare
for, respond to, and recover from cyber incidents in operational technology (OT) environments.
The best-in-class incident response retainer program includes:
Dedicated Integrated Control System (ICS) incident responders from Dragos
Local and trusted field service engineers and global network services resources from Automation
Coordination from Automation project management to direct collaboration and resource allocation
Failing to plan ahead with an incident response retainer is one of the costliest mistakes that industrial
organizations make in OT cyber incident response. This unique three-step framework helps organizations
get ahead of cyberthreats through notification, assessment and containment, and remediation, incident
post-mortem and improvement planning.
Customers are also able to use unused hours on other services from Automation and Dragos
to help improve security posture and minimize the risk of future incidents.
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